Website Terms of Use & Services

Original: August 10, 2021

Updated: July 20, 2025

1. Agreement to Terms

These Terms and Conditions of Use ("Terms") constitute a legal agreement between you and Hello Healed® ("Company," "we," "our," or "us"). These Terms, along with our Privacy Policy, Disclaimer, and any other documents expressly referenced, govern your use of www.hellohealed.com (the "Website"), including all materials, resources, information, and services offered, whether you access the Website as a guest or a registered user.

By accessing or using the Website, you agree to comply with and be bound by these Terms without modification. If you do not agree to these Terms, you must not use the Website.

2. Privacy Policy & Disclaimer

Your use of the Website is also governed by our Privacy Policy and Disclaimer, both of which are incorporated into these Terms by reference. Please review them carefully.

3. Eligibility and Use of Website

To use the Website, you must be at least 18 years old and legally able to enter into binding agreements. The Website is not intended for children under 18.

We reserve the right to modify or discontinue any part of the Website, including services or content, at any time and without notice. We are not liable for any temporary or permanent unavailability of the Website.

4. Lawful Use

You agree to use the Website only for lawful purposes. You are financially responsible for all purchases made by you or on your behalf. You must not use the Website to:

  • Post or transmit unlawful, threatening, abusive, defamatory, obscene, or otherwise objectionable content

  • Infringe on others’ intellectual property or privacy rights

  • Promote or facilitate any illegal activity or conduct

  • Transmit harmful code or instructions

5. Free Downloadable Content

The Company may offer free downloadable resources in exchange for your email address ("Gated Content"). You are granted a limited, personal, non-exclusive, non-transferable license to use such content for your personal or internal business use only.

You may not:

  • Modify, copy, distribute, resell, or create derivative works

  • Use Gated Content to develop competing products or services

  • Share or sell it without our written consent

By downloading, you agree to these restrictions.

6. User Submissions

You may post, submit, or upload content to the Website, including artwork, feedback, photos, or media ("Submissions").

By doing so, you:

  • Grant us a worldwide, non-exclusive, irrevocable license to use your Submission for promotional and business purposes

  • Retain your intellectual property rights

  • Confirm you have the legal right to use and submit the content

  • Agree not to submit content that infringes on copyrights or the rights of others

We may use your Submissions for any purpose without compensation, but we are not obligated to publish them. Unsolicited ideas are considered non-confidential.

7. Intellectual Property Rights

All content on the Website—including text, images, videos, graphics, trademarks, and logos—is the intellectual property of Hello Healed® or its licensors (collectively, the "Content" or "IP"). You may not:

  • Reproduce, publish, sell, modify, or create derivative works

  • Use our IP in a way that infringes on our rights

  • Use any trademark (e.g., Hello Healed®) without written permission

You are granted a revocable, non-transferable license to access and use the Website and its downloadable resources in accordance with these Terms.

8. Changed Terms

We reserve the right to amend these Terms, our Privacy Policy, or our Disclaimer at any time. Updates will be reflected by the “Last Updated” date at the top of this page.

By continuing to use the Website after changes are posted, you agree to the revised Terms.

9. Warranties

While we make reasonable efforts to ensure accuracy, we make no guarantees regarding the completeness, reliability, or usefulness of the content on our Website.

The Website is provided “as is” and “as available,” without warranties of any kind—express, implied, or statutory—including warranties of merchantability, non-infringement, or fitness for a particular purpose.

10. Limitation of Liability

To the fullest extent permitted by law, we are not liable for any direct, indirect, incidental, special, consequential, or punitive damages resulting from your use of the Website, including but not limited to:

  • Errors, outages, viruses, or performance failures

  • Data loss, unauthorized access, or business interruption

  • Third-party theft or interference

In jurisdictions where these limitations are not allowed, our liability is limited to the greatest extent permitted by law and will not exceed the amount paid by you for any products or services.

11. Availability

We do not guarantee that the Website or its content will be available, error-free, or uninterrupted. Access may be restricted or temporarily suspended for maintenance or technical reasons without liability.

12. Malicious Code

While we work to protect our Website from malicious software, we cannot guarantee it is free of viruses or harmful code. You are responsible for implementing safeguards on your system. We are not responsible for any damage caused by such code.

13. Security

We value the security of your personal data. However, we cannot guarantee the safety of data transmitted online. All communication and transmissions through our Website are at your own risk. You assume responsibility for protecting your own system from unauthorized access or harm.

14. Third-Party Resources

Our Website may link to or reference third-party websites or resources. We are not responsible for the content, accuracy, or availability of these external sites. Use them at your own risk.

We may also feature third-party content (e.g., guest posts or interviews), but we do not verify its accuracy or endorse its claims.

15. Indemnification

You agree to indemnify and hold harmless the Company and its affiliates from any claims, losses, liabilities, legal fees, or expenses arising out of:

  • Your use of the Website or its resources

  • Your violation of these Terms

  • Your submission of content that infringes on others’ rights

You agree to assist in the defense of such claims upon request.

16. Severability & Headings

Headings are included for reference only and do not affect interpretation. If any provision of these Terms is found unenforceable, the remainder shall remain valid and enforceable to the maximum extent permitted by law.

17. Entire Agreement & Waiver

These Terms, along with our Privacy Policy and Disclaimer, represent the entire agreement between you and the Company. No waiver of any term shall be binding unless in writing and signed by the Company.

18. Governing Law & Dispute Resolution

a. Governing Law:
These Terms are governed by the laws of the State of California, without regard to conflict of laws principles.

b. Jurisdiction:
All disputes must be filed in the courts located in California, and you consent to their jurisdiction.

c. State-specific notices:

  • California: In compliance with California’s Online Privacy Protection Act (CalOPPA) and the California Consumer Privacy Act (CCPA), California residents have specific rights to access, delete, and opt out of the sale of their personal information. Please see our Privacy Policy for details.

  • Texas: Under the Texas Identity Theft Enforcement and Protection Act, we notify users that your information is protected, and you have the right to be informed if a breach occurs.

  • Florida: Florida law requires that consumers be notified of any unauthorized access to their personal information held by a business. We have procedures in place for data breach notification consistent with Florida statutes.

d. Dispute Resolution:
Before pursuing legal remedies, both parties agree to attempt good faith mediation as a condition precedent to litigation or arbitration.

19. California User Notice (Privacy Rights)

If you are a California resident, you may request:

  • Access to personal information collected

  • Deletion of personal information (with exceptions)

  • Information about categories of data collected and shared

  • Opt-out of the sale of your personal information

To make such requests, please contact us at wellness@hellohealed.com.

20. Texas User Notice (Data Protection & Breach Notification)

Texas residents are entitled to be informed of the types of personal information collected and the procedures in place for safeguarding such information, as well as breach notifications.

21. Florida User Notice (Security & Breach Notification)

Florida law requires prompt notification to consumers in the event of unauthorized access or breach of personal information. We are committed to complying with all applicable notification requirements.

22. All Rights Reserved

All rights not expressly granted herein are reserved. If you’re unsure whether your intended use of our Website or materials is permitted, please contact us at: Email: wellness@hellohealed.com